Customer Service

Digital Patterns

The patterns available in the pattern store are downloadable digital PDF's. They come with detailed picture instructions to walk you through the sewing process.

The patterns print 8.5" x 11" at true size so you'll need to tape the pattern pages together and cut out the pieces. Each page has a grid number in the lower left hand corner e.g. Grid (1,1) indicating row 1-column 1, Grid (2,1) indicating row 2-column 1. Arrange your pages per the grid order and use the dotted lines to tape your pages. A video guide to taping your PDF Pattern pages is available here .

Payments

Payments are made through PayPal or Google Pay. Therefore your payment is secure and Sew Chic Handbags has no access to your credit card information.

Return Policy

Digital PDF Pattern Return Policy: Because these are digital items, I cannot accept returns on the PDF Patterns in my pattern shop. However, please reach out to me if there are questions or concerns on your order.

Handbag Return Policy: While I hope you love your new bag, I understand that sometimes returns are necessary. I accept returns within 14 days of receipt of your handbag. Your money will be refunded after the bag is mailed back to me in good, resalable condition. Unfortunately, I cannot cover the cost of return shipping-you, the customer, must cover the return shipping cost including postage, packaging, etc.

Shipping Policy

Handbag Shipping Policy: I offer free shipping to the United States via USPS Ground. Your item will ship in 1-2 business days. For international orders, please contact me via Etsy.

Contact

For questions on sewing your bag or any issues with your purchase please send me a note on Etsy (fastest response) or email me at:

audrey.sewchichandbags@gmail.com

Thanks and Happy Sewing!

Audrey

Isabel Satchel Handbag PDF Sewing Pattern

Me and the Isabel Satchel Sewing Pattern